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Talk to a real person.

Call, email, or dial from any phone. Tell us what happened and we will sort it out.

Call +233 50 745 0009 Send an email

Call us

+233 50 745 0009

Open 24 hours, every day

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Email us

support@cediscash.com

We reply within one working day

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Dial from any phone

*716#

Play and check your account on USSD

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Complaints and refunds

Start a case

You get a case number to follow

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Before you call

Quick answers.

  • Do not pay again. Wait a few minutes, then call us with the mobile money message. We can find any payment from its reference.

Find us

  • Office

    House Number 5, Lampshade Lane Asofa, Accra, Ghana

  • Player support

    Open 24 hours, every day

  • Privacy and data protection

    Dr. Sylvia Dede Atterh

    +233 (0) 244 913 981

CediCash will never ask for your PIN, password or a fee to release a prize. If someone does, hang up and call us.